Terms of service
Terms of Service
1. Acceptance of Terms By accessing or purchasing from MyCasia.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site.
2. Eligibility You must be at least 18 years old to make a purchase. By using this site, you confirm you meet this requirement.
3. Product Descriptions We strive to accurately display all products, including descriptions, images, and pricing. We reserve the right to correct any errors and are not responsible for typographical inaccuracies.
4. Pricing & Payment All prices are listed in USD. We reserve the right to update pricing at any time. Payment is due at the time of purchase via accepted debit or credit methods.
5. Returns & Refunds We accept returns within 14 days of delivery, subject to our Return & Refund Policy. A flat $3.99 restocking fee applies per eligible item returned. Full refunds with restocking fee are issued for defective or incorrect items, provided photo or video evidence is submitted within the 14-day return window. We reserve the right to deny claims that do not meet our return eligibility conditions. Please review our full Return & Refund Policy for complete details. Refer to link
6. Store Credits Store credits may be issued in eligible cases as outlined in our Return Policy. Credits have no cash value and are non-transferable.
7. Intellectual Property All original content on this site — including our logo, branding, and original text — is the property of MyCasia.com and may not be reproduced without written permission. Product images may be sourced from our suppliers and remain the property of their respective owners.
8. Limitation of Liability MyCasia.com is not liable for any indirect, incidental, or consequential damages arising from the use of our site or products.
9. Governing Law These terms are governed by the laws of the United States. Any disputes shall be resolved in the applicable jurisdiction.
10. Changes to Terms We reserve the right to update these Terms at any time. Continued use of the site after changes constitutes acceptance of the new terms.